AGS RECORDS MANAGEMENT

OUR CERTIFICATIONS

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Your Certified Trusted Partner

Quality, compliance, security and confidentiality

At AGS Records Management, quality has been a top priority from the very beginning. This commitment ensures that our organization and processes fully comply with the most demanding regulatory obligations and industry standards.

We continuously evolve our Quality Management System to address the specific regulatory, and compliance requirements—such as GDPR—cross various sectors including the public sector, healthcare, finance, industry, and more.

The achievement and ongoing renewal of our certifications stand as a testament to the technical expertise and professionalism of our dedicated teams.

AGS Records Management certifications & accreditations

Demonstrating the expertise and professionalism of our organisation

ISO 9001 2015 certification

This certification ensures organizational quality and demonstrates that AGS Records Management has a robust continuous improvement system in place. It covers all services provided by AGS Records Management and applies across all our archiving locations.

Design, development, organizational consultancy, and services in archiving, digitizing, scanning, and documentary indexing.

The certification guarantees service quality through adherence to the following principles:

  • Documented Procedures:
    A Quality Manual defines standardized procedures for each archiving service, including intake, packaging, inventory, communication, disposal, and more, ensuring consistent performance.
  • Service Control:
    Internal audits identify and correct any deviations to ensure compliance with established rules at all times and locations.
  • Continuous Improvement:
    Ongoing efforts to enhance service quality and operational efficiency.
  • Performance Indicators:
    These help identify areas where AGS Records Management can improve, supporting our commitment to quality management.
  • Customer Satisfaction:
    Satisfaction surveys are used to measure overall client satisfaction as well as satisfaction related to specific services, such as the quality of collections and inventories.

Certificat ISO 9001

ISO 27001 certification
Obtaining ISO 27001 certification demonstrates AGS Records Management’s commitment to protecting all client data entrusted to us. It confirms our determination to provide ever more efficient, secure services that comply with current regulations in the field of secure records management solutions.

This certification is a strong indicator of reliability for our clients: it guarantees that their documents (invoices, contracts, HR data, legal archives, etc.) are hosted and stored in a highly secure environment in full compliance with legal and regulatory requirements (GDPR, IT security, electronic invoicing reform, etc.).

In practical terms, this means that:

  • In the event of a tax or regulatory audit, our customers have reliable and immediately accessible evidence.
  • Our clients’ data is protected against unauthorised access or loss, reducing the risk of cyberattacks and incidents.
  • Our clients benefit from optimal service continuity—even in the face of unforeseen events—while reducing costs related to security incidents and regulatory penalties.

What is the ISO 27001 standard?

SO 27001 is a leading international certification that defines the requirements for establishing a robust and effective Information Security Management System (ISMS).

It provides a comprehensive framework encompassing governance, processes, and technical measures to ensure the confidentiality, integrity, and availability of information. For a third-party records manager or archiver, this standard covers all activities related to handling customer documents and data—from collection to secure destruction—including digitization, indexing, storage, and retrieval.

This official certification validates our rigorous approach to risk management, continuous investment in cutting-edge technologies, and commitment to ongoing improvement. It also demonstrates our ability to anticipate and adapt to regulatory changes and emerging cybersecurity threats.

ISO 27001 certificate

AFNOR NF 342 certification - NF Z40-350 standard

An essential certification for any archiving service provider, this standard defines all procedures related to the archiving industry, including archive removal, inventories, storage methods, communications management, disposal organization, and more.

The standard serves as a valuable tool to achieve the following objectives:

  • Identify and differentiate the services offered by providers, promoting fair competition and a transparent market.
  • Protect users from non-compliant services.
  • Enable professionals to operate with clearly defined technical specifications and a common language.

Foster clear communication between users and providers.

NF 342 Certificate

Approval for the preservation of public archives

AGS Records Management was among the first archiving companies to receive approval in 2010 for the preservation of current and intermediate public archives in paper format.

Certification AFNOR NF 544 - Norme NF Z42-026

AGS Records Management est certifié NF 544 par l’Afnor, conformément au référentiel NF Z42-026 pour les prestations de numérisation fidèle de documents sur support papier.

La norme NF Z42-026 relative à la numérisation fidèle définit et évalue la chaîne de numérisation certifiée, telles que les différentes exigences fonctionnelles, opérationnelles et techniques essentielles à la production d’une copie numérique. Elle établit les exigences pour garantir la fidélité d’une copie numérique. Les originaux peuvent être détruits puisque l’obligation de compliance est respectée. Les fichiers conservés dans un système d’archivage électronique certifié deviennent exploitables juridiquement et libèrent de ce fait l’entreprise des contraintes liées à la gestion des documents papier.

Objectif de cette norme : obtenir une copie numérique équivalente en tout point à son original papier.

Créée par l’Afnor en 2018, la certification NF 544 offre la garantie que les documents ont bien été numérisés dans les règles de l’art.

AGS Records Management, tiers de confiance certifié NF 544 pour les prestations de numérisation garantit ainsi que les exigences de la norme Z42-026 sont bien respectées.

Certificat NF 544

AFNOR NF 461 certification - NF Z42-013 standard
AGS Records Management is certified NF 461 by Afnor for its Electronic Archiving System (EAS), in accordance with the NF Z42-013 standard.

This standard ensures that the system complies with strict requirements for fidelity, integrity, durability, and traceability of digitally archived documents over the long term. Its purpose is to guarantee that archived documents retain the same legal value as the original paper documents.

The NF 461 standard outlines the principles and conditions necessary to operate an Electronic Archiving System (S.A.E) correctly and to provide a compliant digital document preservation service.

This certification complements the NF 544 standard (NF Z42-026) on true-to-original scanning. While a document scanned according to NF Z42-026 is a faithful digital copy, it has no legal value unless its traceability and integrity are guaranteed during long-term storage. To obtain a legally reliable copy with probative value, it is essential to combine true-to-original scanning (NF Z42-026) with long-term preservation in a certified Electronic Archiving System under NF Z42-013.

NF 461 Certificate

GDPR compliance in archiving services
Archiving services are inherently GDPR compliant. As a trusted third-party archiver, AGS Records Management guarantees its clients full compliance with data retention requirements and ensures the confidentiality of all entrusted data.

We provide each client with the tools and support necessary to meet their obligations regarding the protection of personal data contained in their documents. Additionally, AGS Records Management offers the expertise of a dedicated Data Protection Officer (DPO) team, available for audits and outsourced DPO services to support our clients every step of the way.

Learn More About Us

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AGS Records Management Perspective: Expert Insights on Document Digitization

Discover the blog, “AGS Records Management’s perspective”

Find valuable advice on managing large-format plans and document scanning projects, including expert opinions, best practices, videos, case studies, feedback, a concise glossary of digitization terminology, and much more.

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